Apex Consultants Privacy Policy

Effective Date: January 28, 2026

Introduction
At Apex Consultants (“Apex,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our services, including our website, online services, and any Apex Consultants mobile applications (including apps distributed on Google Play) (collectively, the “Services”).

Support (Help Requests)
If you need help with our Services, please contact us:
Email: info@apexconsultantsglobal.com

Account Deletion & Data Deletion Instructions (Google Play App)
If you use an Apex Consultants mobile app distributed on Google Play that allows you to create an account, you can request deletion of your app account and data associated with that app account either in-app or via the web.

A. Delete your account in the app (where available)

  1. Open the Apex Consultants app.

  2. Go to Settings (or Profile / Account).

  3. Select Delete Account (or Delete My Data) and follow the prompts.

Note: If your app version does not include an in-app deletion flow, you can still request deletion using the web method below.

B. Delete your account via the web (no app access required)
You may request deletion without reinstalling the app by contacting us:
Email: info@apexconsultantsglobal.com
Subject line: Account Deletion Request
Include in your message: (1) the email address or phone number used for the app account, and (2) the name on the account, so we can verify and locate it.

This web option is provided so users can request deletion even if they no longer have access to the app.

C. What we delete
When we delete an app account at your request, we will delete the user data associated with that app account from our active systems, subject to the “What we may retain” section below.

If we used service providers to process data on our behalf, we will delete data from our systems and request deletion by those service providers as applicable.

D. What we may retain
In some cases, we may need to retain certain information for legitimate purposes such as security, fraud prevention, dispute resolution, or compliance with legal/regulatory obligations. If retention is required, we will limit what we keep to what is necessary and retain it only as long as required for those purposes.

E. Timing and verification
We will take reasonable steps to verify that the request is made by the account holder and will complete deletion requests within a reasonable period of time, unless a longer period is required by law or necessary for the purposes described above.

F. Deleting specific data (without deleting the account)
If you want to request deletion of specific data (for example, certain profile details or support conversations) without deleting your account, you may email info@apexconsultantsglobal.com with the subject line Data Deletion Request and describe what you want deleted.

  1. Information We Collect

a. Personal Information
We may collect personal information that you provide to us, including but not limited to:
Name
Contact details (email address, phone number, mailing address)
Professional information (job title, company name, industry)
Account information (such as login and profile details if you create an account)
Billing and payment-related information (such as billing details and transaction information)

b. Non-Personal Information
We may also collect non-personal information that cannot reasonably be used to identify you directly, such as:
Browser type and version
Device type and operating system
IP address
General usage data and interactions with our website and/or app (for example, pages viewed, features used, and general activity logs)

  1. How We Use Your Information

a. Providing Services
We use your personal information to:
Deliver our consulting, coaching, and related Services
Communicate with you regarding our Services, updates, and offers
Process payments and manage your account (where applicable)
Respond to support requests and customer service inquiries

b. Improving Our Services
We may use non-personal information (and, where appropriate, personal information) to:
Analyze and improve our website, app, and Services
Monitor usage patterns and trends
Develop new features and offerings
Help maintain the safety, security, and performance of our Services

c. Marketing
With your consent where required, we may use your personal information to send you promotional materials and newsletters. You can opt out of these communications at any time by using the unsubscribe option in the message or by contacting us.

  1. Information Sharing and Disclosure

a. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, email service providers, analytics providers, and IT support. These providers are expected to protect your information and use it only for the purposes for which it was shared.

b. Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (for example, a court order or government request).

c. Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to applicable law.

d. With Your Direction or Consent
We may share information when you direct us to do so or when you provide consent, where required.

  1. Data Security
    We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  2. Data Retention
    We retain personal information only as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, and comply with our legal and business obligations. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it, unless we are required to retain it for reasons such as security, fraud prevention, dispute resolution, or legal compliance.

  3. Your Rights

a. Access and Correction
You have the right to request access to and correction of your personal information held by us. To do so, contact us using the information in the Contact Us section below.

b. Deletion
You may request deletion of your personal information, subject to certain legal and operational obligations (including those described in the “What we may retain” and “Data Retention” sections).

c. Objection and Restriction
You have the right to object to or request restriction of the processing of your personal information in certain circumstances, subject to applicable law.

d. Data Portability
Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

  1. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

  2. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy and updating the Effective Date at the top of this document.

  3. Contact Us
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Apex Consultants
Email: info@apexconsultantsglobal.com

Thank you for choosing Apex Consultants. We value your trust and are committed to protecting your privacy.